IT Consulting & Services
IT technical support, monitor and maintain the computer systems, networks, telephone and security system of an organization. Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or onsite support.
Managed Your Technology
✓ Managed Service Plans
✓ Outsourced IT Overview
✓ IT Consulting Services & Support - Helpdesk Service
✓ Remote Monitoring and Maintenance
✓ IT Vendor Management ✓Cabling and Wiring Services – Network Installation
Disaster Recovery
✓Data Backup
✓ Data Retrieval
✓ Data Backup & Disaster
✓ Recovery - Data Protection that’s archived, redundant, and ready to restore
✓ All infrastructure desktop, servers, peripherals and network hardware (switches, routers, firewalls) are covered by on-site warranty agreements with appropriate response times to meet business continuity needs
✓ Operating systems, virtualization, firmware, and related software
Hardware & Software Maintenance
Network Solutions
✓ Designing and implementing new network
✓ Improving the efficiency of current networks
✓ Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
✓ Configuring firewalls, routing and switching to maximise network efficiency and security
✓ Analyzing a company's IT system and infrastructure.
✓ Diagnosing IT system problems, inefficiencies, and weaknesses.
✓ Planning a timeline for completion of projects.
✓ Implementing a technological solution to meet business needs.
✓ Providing advice on technology best practices.
✓ Training staff to use the new IT system.
✓ Monitoring the success of IT solutions.
✓ Producing detailed reports on the efficacy of the technology.